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Delta Will Not Charge for “Choice Seats”

A couple of weeks ago Delta introduced a program called “Choice Seats” that allowed passengers to purchase exit rows and a handful of other seats for up to $25 (this matched a similar program from Northwest). It turns out that elite members hated that their good seats were either gone or now had to be purchased. And, in another stunning move after yesterday’s elite mileage bonus news from US Airways, Delta has eliminated the program, allowing Medallion members to get their good seats for free. Give credit where it’s due: we’ve seen airlines reverse a number of anti-consumer decisions lately. If you aren’t happy with a policy change, you should definitely complain. It seems the carriers are actually listening.

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